Privacy Policy

Thank you for choosing Brantertv as your IPTV service provider. At Brantertv, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information: When you sign up for our IPTV services, we may collect certain personal information, such as your name, email address, billing address, and payment details. We require this information to set up your account and provide you with our services.

1.2 Usage Information: We may also collect information about how you use our services, including the channels you watch, the content you access, and the duration of your viewing sessions. This information helps us improve our services and provide you with a personalized experience.

1.3 Device Information: We may collect information about the devices you use to access our services, including the IP address, operating system, and device identifiers. This information helps us optimize our services and troubleshoot any technical issues you may encounter.

2. Use of Information

2.1 Provision of Services: We use the information we collect to set up and manage your account, process payments, deliver the requested services, and provide customer support.

2.2 Personalization: We may use your information to personalize your viewing experience, recommend content based on your preferences, and enhance the quality of our services.

2.3 Communication: We may send you service-related notifications, updates, and promotional offers via email or other communication channels. You can opt-out of receiving promotional communications at any time.

2.4 Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process, or to enforce our Terms of Service and other agreements.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, processing payments, and maintaining the security of our systems.

3.2 Legal Obligations: We may disclose your personal information to comply with legal obligations, protect our rights, or investigate potential violations of our policies.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity to continue providing you with uninterrupted services.

4. Data Security

We take data security seriously and employ industry-standard measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us through the provided channels. Please note that certain information may be retained for legal or legitimate business purposes.

6. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to remove the information promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by email or through our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us using the information provided on our website.

By using our services, you agree to the collection, use, and disclosure of your personal information